How To Use The Kura SystemClaims Administrator ClaimsUpdate the Claims Information as a Claims Manager

Update the Claims Information as a Claims Manager

One of the responsibilities as a claims manager in the Kura system is to set the new claim number and assign the Adjuster to the claim.  

1. Log Into the Kura Portal

Tips and Hints!

Go to portal.kura.md in your web browser.

Log in to the Kura Portal

2. Click on Claims Admin

3. Search and Open the New Claim

Tips and Hints! Enter a search term or find the claim in the results section below

Search and Open the New Claim

4. Enter The Claim Number and Assign the Adjuster

 Tips and Hints!

  • Click on the down arrow to see the available Adjusters to assign the claim to

       (If the Adjuster is not in the list, submit a request for a new Claim Admin to be created by emailing coordinator@kura.md)

       Click on the floppy disk icon to save

  • Confirm the claim number for this patient

      Click on Save

5. Done!

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