How To Use The Kura SystemFAQ-Frequently Asked Questions Frequently Asked QuestionsAs a Medical Coordinator or Provider, “How can I cancel an appointment?”

As a Medical Coordinator or Provider, “How can I cancel an appointment?”

Answer:

Coordinators can cancel appointments by opening the encounter and setting the encounter status to "canceled" by clicking the CANCEL button. Providers can cancel a appointments by going to the Visits page and clicking the DENY button. For more information please refer to Create an Encounter with a Provider Using My Kura Coordinator Portal and View and Manage All Visits Using My Kura Provider Portal

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