How To Use The Kura SystemProvider My PracticeApprove or Deny an Appointment as a Provider

Approve or Deny an Appointment as a Provider

For help logging in to the portal, please see Log In and Log Out of the Kura Portal. Also, refer to Search All Visits Using My Kura Provider Portal if you are unfamiliar how to get to the Visits page.

1. Approve or Deny an Appointment From the Dashboard

Tips & Hints! When an appointment is denied, it will be removed from this list. You may view any denied appointments from the visits or recent encounters pages. When an appointment is approved, the APPROVE and DENY buttons will be hidden and only the OPEN button will show. You may deny any approved appointment from the vistis page.

2. Approve or Deny an Appointment From the Visits Page

Tips & Hints! When you approve an appointment the Provider Status will change to Approved. When you deny an appointment the Provider Status will change to Denied. An appointment can be Denied after it has been approved, but it cannot be approved once it has been denied. When you deny an appointment it is canceled and that appointment time is available for another patient.

Approve or Deny an Appointment From the Visits Page

3. Approve or Deny an Appointment From the Recent Encounters Page

Tips & Hints! When you approve an appointment the Provider Status will change to Approved. When you deny an appointment the Provider Status will change to Denied. An appointment can be Denied after it has been approved, but it cannot be approved once it has been denied. When you deny an appointment it is canceled and that appointment time is available for another patient.

Approve or Deny an Appointment From the Recent Encounters Page

3.1. Enter a Reason for Cancellation

Tips & Hints! This pop up will show when you cancel an appointment. Once you click OK a email will be sent to the coordinators notifying them that an appointment was cancelled.

Enter a Reason for Cancellation

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