Set and Manage Claims for an Encounter Using My Kura Provider Portal
Please refer to Create and Start an Encounter with Patient Using My Kura Provider Portal if you are unfamiliar with the encounter process. For help logging in to your portal, please see Log In and Log Out of the Kura Portal.
Note: Workers Compensation data entered is related to a claim. Any changes made to WC data will update the WC data for all encounters that are related to that claim.
1. Create a New Claim
Tips & Hints! Any claim created will be saved to the patient in the encounter. There is no limit on how many claims a patient can have.
Tips & Hints! After you click OK, the Edit Claim page will open in a pop up window. Please make sure that you allow pop ups in your browser.
1.2. Enter New Claim Details
Tips & Hints! You can use letters, numbers, and symbols for the Claim Number. Setting the Claim Type will allow you to set the claim status. There is a claim type for each state. If the Claim Type is set to the default, you will not be able to set the claim status. See step 4 for more details on setting the claim status.
2. Set the Claim Number for an Encounter
Tips & Hints! When a claim is set to an encounter the Claim Details section will show for that claim.
3. Edit a Claim
Tips & Hints! Select a claim from the menu to edit it. Refer to step 1.2.
4. Set the Claim Status
Tips & Hints! Once you select and update the claim status, the page will refresh and the Claim Status will be updated. The UPDATE STATUS button will be illuminate when a new status is selected.